Memorial Day Sale: Save An Extra 25% Off Sale Items. Use Code: SAVE25

Memorial Day Sale: Save An Extra 25% Off Sale Items. Use Code: SAVE25

Customer Care

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Shipping Information

  1. U.S. Delivery Times & Cost
    Orders are processed Monday - Friday, excluding federal holidays.
    • Orders placed by 2pm PST (Monday - Friday) are processed and shipped on the same day or within one business day.
    • Orders placed after 2pm PST (Monday - Friday) will ship the next business day.
    • Before we ship your order, we may need to confirm details with the card issuer. We will do our best to keep delays to a minimum.
    • Once an order has shipped, the delivery time depends on the chosen shipping method.

    Orders from frame-store.com are shipped via FedEx using the following rates:

    GROUND* - Delivery in 2-6 Business Days
    Always Free
    3-DAY - Delivery in 3 Business Days
    $15
    NEXT DAY - Delivery in 1 Business Day
    $25

    *Unless stated otherwise, free shipping is only offered on orders shipping within the 48 contiguous United States (excludes Hawaii, Alaska, AND U.S. territories).
  2. Shipping To P.O. Boxes And APO & FPO Addresses
    We are unable to ship to P.O. Boxes APO & FPO addresses at this time.
  3. International Shipping
    Currently, we ship within the United States and select international countries. For a full list of countries, please select the country from the top of the homepage. To stay abreast of any updates, we encourage you to subscribe to our email newsletter.