Free Shipping, Free Returns On All U.S. Orders.

Free Shipping, Free Returns On All U.S. Orders.

Customer Care

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Shipping Information

  1. U.S. Delivery Times & Cost
    Orders are processed Monday - Friday, excluding federal holidays.
    • Orders placed by 11am PST (Monday - Friday) are processed and shipped on the same day or within one business day.
    • Orders placed after 11am PST (Monday - Friday) will ship the next business day.
    • Before we ship your order, we may need to confirm details with the card issuer. We will do our best to keep delays to a minimum.
    • Once an order has shipped, the delivery time depends on the chosen shipping method.

    Orders from frame-store.com are shipped via FedEx using the following rates:

    GROUND* - Delivery in 2-6 Business Days
    Always Free
    3-DAY - Delivery in 3 Business Days
    $15
    NEXT DAY - Delivery in 1 Business Day
    $25

    *Unless stated otherwise, free shipping is only offered on orders shipping within the 48 contiguous United States (excludes Hawaii, Alaska, AND U.S. territories).
  2. Shipping To P.O. Boxes And APO & FPO Addresses
    We are unable to ship to P.O. Boxes APO & FPO addresses at this time.
  3. International Shipping
    Currently, we ship within the United States and select international countries. Shipping and return costs are calculated based on the size, weight and distance of your return. For a full list of countries, please select the country from the top of the homepage. To stay abreast of any updates, we encourage you to subscribe to our email newsletter.