Final Sale:Up to 50% Off Select Styles. Free Shipping On All Orders.

Final Sale:Up to 50% Off Select Styles. Free Shipping On All Orders.

Customer Care

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Shipping Information

  1. U.S. DELIVERY TIMES & COST
    Orders are processed Monday - Friday, excluding federal holidays.
    • Orders placed by 2pm PST (Monday - Friday) are processed and shipped on the same day or within one business day.
    • Orders placed after 2pm PST (Monday - Friday) will ship the next business day.
    • Before we ship your order, we may need to confirm details with the card issuer. We will do our best to keep delays to a minimum.
    • Once an order has shipped, the delivery time depends on the chosen shipping method.

    Orders from frame-store.com are shipped via FedEx using the following rates:

    GROUND* - Delivery in 2-6 Business Days
    Always Free
    3-DAY - Delivery in 3 Business Days
    $15
    NEXT DAY - Delivery in 1 Business Day
    $25

    *Unless stated otherwise, free shipping is only offered on orders shipping within the 48 contiguous United States (excludes Hawaii, Alaska, AND U.S. territories).
  2. SHIPPING TO P.O. BOXES AND APO & FPO ADDRESSES
    We are unable to ship to P.O. Boxes APO & FPO addresses at this time.
  3. INTERNATIONAL SHIPPING
    Currently, we only ship within the United States. We hope to offer international shopping in the future. To stay abreast of any updates, we encourage you to subscribe to our email newsletter.
  4. Holiday Shipping Schedule 2016
    Please consult the following chart for ordering deadlines based on shipping deadlines for December 23rd arrival. All orders must be placed by 12pm (PT) on the dates indicated.

    Please Note: Allow additional time for delivery to Alaska and Hawaii.

    FedEx Ground: Order by Dec. 15th for 1-5 Business Days
    FedEx 3-Day: Order by Dec 20th for 3 Business Days
    FedEx Overnight: Order by Dec 22nd for 1 Business Day